Click Here For Manufactures Represented Contact List
How can I find out a ship date on my order?
- Contact your Customer Service Representative at the factory. This information can be found on our Manufactures Represented Contact List.
What is the lead time on a certain product from one of our factories?
- Contact your Customer Service Representative at the factory. This information can be found on our Manufactures Represented Contact List.
Would it be possible to get an improved ship date on one of my orders?
- Contact your Customer Service Representative at the factory. This information can be found on our Manufactures Represented Contact List.
How can I get a quote for a project that I am bidding?
- Please provide a take-off of the products required and include a copy of the specification if available
- List the Project Name and Location
- Date Required/Bid Date
- This information can be found on our Manufactures Represented Contact List.
I need help with a Technical Question on a product…who should I contact?
- Contact Tech Services at the factory or see the particular manufacturer’s website. This information can be found on our Manufactures Represented Contact List.
How can I get a template for a particular product?
- Contact Tech Services at the factory or see the particular manufacturer’s website. This information can be found on our Manufactures Represented Contact List.
Where should I send my purchase order?
- This contact information can be found on our Manufactures Represented Contact List
How can I get a Proof of Delivery on an order that has recently shipped?
- Contact your Customer Service Representative at the factory. This information can be found on our Manufactures Represented Contact List.
How can I request a Returns Goods Authorization (RGA) for products from one of your factories?
- Please complete the RGA Request Form also found on this page.
Click Here For RGA Request Form
Please complete and forward to orders@southpawmarketing.com
How can I request a sample for a project that I am working on?
- Please complete the Sample Request Form also found on this page.
Click Here For Dorma Sample Request Form
Please complete and forward to orders@southpawmarketing.com
How do I get current Literature and Price Lists for the lines you represent?
- Please complete the attached form and forward to our office for processing.
Click Here For Literature Request Form
Please complete and forward to orders@southpawmarketing.com